Accessibility

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Accessibility

Southwest Middlesex supports the spirit and goals of the AODA (Accessibility for Ontarians with Disabilities Act)  to make the Province of Ontario accessible by 2025.  The Municipality is committed to being responsive to the needs of all its residents and employees.  In order to meet the needs of people with disabilities the Municipality will:

  • Ensure policies, practices and procedures address dignity, independence, integration and provide for equal opportunity for people with disabilities
  • Allow people with disabilities to use their own personal assistive devices to obtain, use or benefit from the services offered by the Municipality
  • Strive to meet the needs of people with disabilities in a timely manner at a cost no greater than that for people without disabilities
  • Accommodate the accessibility needs of people with disabilities to ensure they can obtain, use or benefit from the Municipality's goods, services, programs and facilities 

Survey - We want to hear from you!

The County of Middlesex and local municipalities are seeking public feedback on accessible playgrounds.  If you are a parent or caregiver to a child with a disability or you yourself have a disability and encounter barriers to participation, we want to hear from you.

Please take a moment to read through the consultation document and then answer a few questions via our survey.
If you wish to make additional comments or require assistance please contact the County's Accessibility Coordinator - Jennifer Cowan, E-mail: jcowan@middlesex.ca /Phone: 519-434-7321


Policies 

  1. Multi-Year Accessibility Plan
  2. Accommodations Policy
  3. Customer Service Policy
  4. Joint Accessibility Plan with County of Middlesex municipalities

Annual Reporting

Service Disruptions

If a temporary service disruption is planned, the Municipality will give notice of the disruption.  Notice will be given by posting the information in a conspicuous place as well as by posting the information on the Municipality's website (Public Notices)

Request Documents in an Alternate Format

The Municipality will provide alternate formats of information and communication that is produced or in direct control of the Municipality.  This will be done upon request, in a timely manner and at a cost that is no more than the cost charged for the original format.

Helpful Links


Public Feedback

The Municipality will accept feedback from members of the public relating to the provision of accessible services provided.  When seeking feedback from the public, the Municipality will do their best to provide accessible formats and/or communication supports to members of the public upon request.  Please complete the Accessibility Feedback Form below if you wish to let us know how we are doing a good job and to let us know how we can improve to make services and programs more accessible.

Please tell us how we can improve Southwest Middlesex to make it easier for you to take part in our programs and services. Please also let us know what we are already doing well to make things easier - your feedback will help us to improve in other areas. Information collected on this form is so that we can report back to you on the matter and is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and will be kept in the strictest confidence..

1. Date
* required field
(Answer must be a valid date (MM/DD/YYYY))

2. Name
* required field

3. Full Mailing Address
* required field

4. Phone Number
* required field
(Answer must be a validly formed phone number e.g. (999) 555-1234 x12)

5. E-mail
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(Answer must be a validly formed email address)

6. Do you wish to be contacted?
* required field
Yes
No
Does Not Matter

7. If you chose 'yes' please tell us the best way to contact you
Phone Number
E-mail
Sent to Mailing Address

8. Department Involved
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Administration
Drainage
Facilities and Recreation
Finance
Fire
Public Works - Roads
Public Works - Utilities

9. Include Suggestions and Comments Here:
* required field